CC Fencing LLC (“CC Fencing,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a fence estimate request, call us, text us, email us, or otherwise communicate with us.
By using this website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you contact us or request a fence estimate:
- Name
- Phone number
- Email address, if provided
- Project address or service location
- Fence type or project details
- Photos, notes, or other information you choose to send us
- Call, text, email, or form submission details
- Payment-related information, if you become a customer
We may also automatically collect basic website information, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referring website or ad
- General location information
- Cookie and tracking data
2. How We Use Your Information
We use the information we collect to:
- Respond to your estimate request
- Call, text, or email you about your fence project
- Schedule an on-site estimate
- Prepare quotes and project recommendations
- Provide fence installation services
- Send project updates
- Process payments, if applicable
- Improve our website, advertising, and customer experience
- Prevent spam, fraud, or misuse of our website
- Comply with legal, tax, insurance, and business obligations
3. Calls, Texts, and Emails
When you submit your phone number through our website or contact us directly, you authorize CC Fencing to call or text you regarding your fence estimate, project details, scheduling, and related service communication.
Message and data rates may apply. You may opt out of text messages by replying STOP. You may also contact us directly and ask us not to contact you by text or email.
We do not use your phone number to send unrelated spam.
4. Cookies, Analytics, and Advertising
Our website may use cookies, pixels, analytics tools, and advertising tools to help us understand website activity, measure ad performance, and improve our marketing.
These tools may collect information such as your device type, browser, pages visited, and interactions with our website.
We may use services such as Google Ads, Google Analytics, Meta, or similar platforms to measure website visits, form submissions, phone calls, and ad performance.
You can control cookies through your browser settings. You can also adjust your Google ad settings through your Google account.
5. How We Share Information
We do not sell your personal information for money.
We may share your information only when reasonably necessary to operate our business, including with:
- CC Fencing employees, owners, estimators, installers, or crew members
- Service providers who help us operate our website, forms, phone systems, email, advertising, scheduling, or payment processing
- Professional advisors such as accountants, attorneys, or insurance providers
- Government, legal, or regulatory authorities if required by law
- Successor businesses if CC Fencing is sold, merged, or transferred
We only share information needed for the purpose involved.
6. Project Photos and Reviews
If you provide photos, reviews, testimonials, or feedback, we may use them for customer service, internal records, advertising, website content, or social media, unless you ask us not to.
We will not intentionally publish your private contact information with a review or project photo.
7. Payment Information
If payment is required, payment information may be handled by third-party payment processors or financial service providers. We do not intentionally store full credit card numbers on our website.
Payment processors may have their own privacy policies and security practices.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect.
However, no website, email, phone system, or online transmission is completely secure. We cannot guarantee absolute security of your information.
9. How Long We Keep Information
We keep personal information as long as reasonably necessary to:
- Respond to your request
- Provide services
- Maintain project records
- Meet legal, tax, insurance, and business requirements
- Resolve disputes
- Improve our business operations
When information is no longer needed, we may delete, archive, or anonymize it.
10. Your Choices
You may contact us to:
- Request access to information we have about you
- Ask us to correct inaccurate information
- Ask us to delete certain information
- Opt out of marketing emails or texts
- Ask questions about how your information is used
Some information may need to be retained for legal, accounting, insurance, warranty, or business record purposes.
11. Children’s Privacy
Our website and services are intended for adults and property owners or authorized decision-makers. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us personal information, please contact us so we can review and delete it if appropriate.
12. Links to Other Websites
Our website may contain links to third-party websites, including Google, payment processors, review platforms, or social media pages.
We are not responsible for the privacy practices, content, or security of third-party websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
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